Refund Policy for Portrait Sessions and Prints

In the case of camera failure, inclement weather, or any other unforeseen incident that prevents Hillerie Hedberg Photography from shooting on a scheduled date a new date will be scheduled or client will be refund of their deposit, if applicable.

No refund will be given under any circumstances if you fail to attend the activity on the day and at the time listed, when the booking was made.

Due to the nature of digital photography and the fact that photographs, once sent, cannot be returned; Hillerie Hedberg Photography has a strict NO REFUNDS POLICY. Once a transaction has been completed it is then considered non-refundable.

Refunds will NOT be given due to “not liking the photos”

Policies

All prints and products are subject to your state sales tax and shipping when applicable. Due to the nature of custom photography, all sales are final. Hillerie Hedberg Photography does, of course guarantee that the portraits you receive meet the highest standards in every respect and works with the customers to approve designs and custom work before orders are placed.

Payment of orders is due in full when the order is placed. Digital prints will be sent to you through an online gallery within 7 to 12 business days.

The session fee is paid in advance to secure your chosen date. It is non-refundable should you cancel, but is transferable to another date in the event you wish to amend your booking with at least 48 hours notice.